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Privacy Policy

Last updated: 30 August 2026

AUGB Glasgow respects your privacy. This policy explains what personal information we collect, how we use it, how long we keep it, and what rights you have.

AUGB Glasgow is a community organisation supporting Ukrainians, building community, and preserving Ukrainian culture in Glasgow.

If you have any questions about this policy or how we use personal information, please contact us:

AUGB Glasgow
Red Tree Bridgeton
33 Dalmarnock Road
Glasgow, G40 4LA
Email: [add contact email]

What Information We Collect

We may collect personal information when you:

  • contact us through the website, by email, or through social media;
  • register for an activity, class, workshop, event, or community programme;
  • sign up to receive news and updates;
  • volunteer with us or ask about volunteering;
  • attend AUGB Glasgow activities or events;
  • use our website.

This may include your name, email address, phone number, message, registration details, attendance information, accessibility or support needs you choose to share, and information about children or family members where this is needed for an activity registration.

For children’s activities, we may collect a parent or guardian’s contact details and basic information needed to manage attendance safely.

We only ask for information that is relevant to the purpose.

How We Use Your Information

We use your information to:

  • respond to messages and enquiries;
  • manage registrations for activities and events;
  • contact you about an activity you registered for;
  • organise attendance, capacity, safety, and practical arrangements;
  • send news and updates if you have chosen to subscribe;
  • support volunteers and community participants;
  • publish photos or media where consent has been given;
  • improve our website and community communications;
  • meet legal, safeguarding, or administrative responsibilities.

We do not sell your personal information.

Activity And Event Registrations

When you register for an AUGB Glasgow activity or event, we use your information to manage your registration and communicate practical details.

Depending on the activity, we may ask for information such as participant name, contact details, age group, emergency contact, accessibility needs, or other details needed to run the activity safely.

We may share limited registration information with trusted organisers, teachers, volunteers, or delivery partners where this is necessary to run the activity.

Newsletter And Email Updates

If you subscribe to our newsletter, we use your email address to send AUGB Glasgow news, event announcements, community updates, and related information.

Newsletter subscription is voluntary. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.

We do not add you to the newsletter simply because you contacted us or registered for an activity, unless you clearly choose to subscribe.

Photos And Media

AUGB Glasgow may publish photos or videos from activities, events, workshops, and community programmes on our website, social media, newsletters, printed materials, and other public communications.

We only publish identifiable photos or videos where consent has been given. For AUGB events and activities, photo and media consent may be requested through the registration form, a consent form, or another clear consent process.

For children and young people, consent must be given by a parent or guardian where required.

Giving photo and media consent is optional. If you do not want photos or videos of you or your child to be published, you can tell us when registering or contact us afterwards.

You can withdraw photo and media consent at any time by contacting us. If consent is withdrawn, we will stop using the relevant image in future materials where reasonably possible. We may not always be able to remove images from materials that have already been printed, shared, archived, or published by third parties.

Our Lawful Bases

Under UK data protection law, we use personal information only when we have a lawful basis. Depending on the situation, this may be:

  • consent, for example newsletter subscription and photo or media permissions;
  • legitimate interests, for example responding to enquiries and running community communications;
  • contract or pre-contract steps, for example managing an activity registration you requested;
  • legal obligation, where we must keep or share information by law;
  • vital interests, if information is needed in an emergency.

Where we rely on consent, you can withdraw it at any time.

Who We Share Information With

We may share limited personal information with:

  • website, hosting, email, newsletter, or form service providers;
  • activity organisers, teachers, volunteers, or delivery partners;
  • professional advisers or authorities where required by law;
  • safeguarding or emergency contacts where necessary to protect someone’s wellbeing.

We only share what is necessary.

Some services we use may process data outside the UK. Where this happens, we expect appropriate safeguards to be in place.

How Long We Keep Information

We keep personal information only for as long as needed.

As a guide:

  • general enquiries are usually kept for up to 12 months;
  • activity and event registration records are usually kept for up to 24 months;
  • newsletter data is kept until you unsubscribe or ask us to remove it;
  • photo and media consent records may be kept while the related image or material is in use;
  • safeguarding, legal, financial, or insurance-related records may be kept longer where required.

When information is no longer needed, we delete it or anonymise it.

Cookies And Website Data

Our website may use essential cookies needed for the site to work properly.

Some embedded services, such as maps, videos, social media links, or analytics tools, may set their own cookies or collect technical information such as your IP address, browser type, device information, and pages visited.

We aim to keep website tracking minimal and proportionate.

Your Rights

You have rights over your personal information. These may include the right to:

  • ask for a copy of the personal information we hold about you;
  • ask us to correct inaccurate information;
  • ask us to delete your information;
  • ask us to restrict how we use your information;
  • object to certain uses of your information;
  • withdraw consent where we rely on consent;
  • complain to the Information Commissioner’s Office.

To use your rights, contact us at: [add contact email]

You can also contact the UK Information Commissioner’s Office:
https://ico.org.uk/make-a-complaint/

Changes To This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.